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by Marina Rados, Customer Success Specialist at TallyFox Social Technologies AG
On the TallyFox website you can’t see the platform live, some clients don't want to schedule demo because they think that the Sales guys will push them to buy. We can put a link to an open showcase and put a test login that people can test it. Maybe we can have Demo community in TallyFox Support for people to try out and feel the platform.
What we can also do is to put an example, something like - "Check how we do it on The Water Network", and give the link of the platform that people can see how the platform really looks like.
I suggest that we do a set of 30 second demos for use cases for example: competitive intelligence, content management, and knowledge sharing. this will help us to prototype the new features that are missing. once they are done we can post the videos?
all good comments. we do not yet have a community inside the water netowrk or anywhere to show, besdes showcase. these are now being built. the one to do a video on will be the mission ganga community, but it will be April before that is built out enough to highlight. A short video demo using the water network and showcase would be fine. But is very time consuming. I do not want Maja taking all her time now to do another video.
If you don't want people to "play around" on The Water Network then maybe we can do a video presentation. I spoke to Darko earlier and we were thinking to do introducing video for the new members so maybe we can put that on TallyFox website and people who come to check the website can see the video and get the picture in their head how actually our platform looks in live version. This is just suggestion and something to think about :)
Published
by Marina Rados, Customer Success Specialist at TallyFox Social Technologies AG
at the moment we do not have that many leads, and the biggest advantage of doing a demo with a client is listenign to them and understanding their needs, it is relationship building. 6 months from now, ok, but for right now I want each personal contact to be followed by one of us
we do NOT want people to "play around" on The Water Network and post stuff there, it is a live real community. link to showcase ok, we need to think carefully, I would want them to login and get their details before giving them access
Could be very interesting to allow someone to have a look at it before they request a demo. We used to allow people to get their own domain for free. I wouldnt want to go back to that, but giving them something they can click around in is good. It SHOULD be intuitive enough that they can get a general idea of the product, even if they would need further configuration to match their exact usecase.
Published
by Elena Steiner (retired account), Employee at New company to test API
I agree on the Water Network, as this would give them an additional boost in traffic, this would fit best on the product page as we will have usecases, but the Tallium platform is very complex, and fit to many usecases which is not visible if you don't know what you're looking for and may appear confusing. The best thing is to see what their usecase is, i.e. the problem they are trying to solve, and offer them a solution.